• Dispatch within 1–2 working days
• Delivery by Nova Poshta across Ukraine, usually 1–3 days
• Payment by card or on receipt

Delivery

• Nova Poshta branch or parcel locker. Cost per the carrier's rates, shown when you place the order.
• Nova Poshta courier. Delivery to your door. Cost per the carrier's rates.
• Pickup in Kyiv. 36 Shchuseva St., by prior arrangement.

Payment

• To a card or bank account (PrivatBank). We send the payment details by email or SMS after you place the order.
• On receipt (cash on delivery) at a Nova Poshta branch or parcel locker.

Paying on receipt

• Nova Poshta charges a money transfer fee: 2% of the amount + 20 UAH. The buyer pays it.
• You can inspect the parcel at the branch before paying. If the item is damaged, refuse it and call us.
• The parcel is stored at the branch free for 5 days, then at Nova Poshta's rates.

Questions

Phone (099) 381-5288, email info@informatica.com.ua. Mon–Fri 10:00 to 18:00.